Nexplant (a brand of Ossi Corp, “Nexplant,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit nexplant.com, how we use it, and the rights you have over your information — including the rights granted to California residents under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).
1. Information We Collect
We collect information in the following ways:
Information you provide directly
- Contact form submissions: name, email, phone, practice name, state, monthly implant volume, and the contents of your message.
- Provider inquiries: the same fields above, plus any clinical or business context you choose to share.
- Email correspondence: any information you include when emailing sales@nexplant.com or support@nexplant.com.
Information collected automatically
- Server logs: IP address, browser user agent, referring URL, pages viewed, and timestamps. Used for site security and aggregate analytics.
- Cookies: nexplant.com may use cookies for session management and to remember accessibility preferences you set on the site. We do not use third-party advertising cookies on this domain.
2. How We Use Your Information
We use the information we collect to:
- Respond to your sales, support, and provider inquiries
- Provide product information, pricing, and surgical kit details you request
- Maintain the security and functionality of the site
- Comply with applicable legal and regulatory obligations
3. How We Share Your Information
Nexplant does not sell or share your personal information with third parties for marketing purposes. We may disclose information only in the following situations:
- Service providers who help us operate our business (email delivery, hosting, customer-relationship management) under written confidentiality obligations.
- Legal requirements — when required to comply with law, valid legal process, or to protect the rights, property, or safety of Nexplant, our customers, or the public.
- Business transfers in the context of a merger, acquisition, or asset sale, with appropriate safeguards.
4. Your California Privacy Rights (CCPA / CPRA)
If you are a California resident, you have the following rights regarding your personal information:
- Right to know what personal information we have collected, used, disclosed, or sold over the past 12 months.
- Right to delete personal information we collected from you, subject to certain exceptions.
- Right to correct inaccurate personal information that we maintain about you.
- Right to opt out of the sale or sharing of personal information — though Nexplant does not sell or share personal information.
- Right to limit the use of sensitive personal information — we do not collect sensitive personal information as defined under the CPRA.
- Right to non-discrimination for exercising any of these rights.
To exercise any of these rights, email privacy@nexplant.com or call us at 855-500-3466. We will respond within 45 days as required by law.
You can also click the “Do Not Sell or Share My Personal Information” link in our footer to record your opt-out preference, even though we do not engage in sales or sharing of personal information.
5. Data Retention
We retain personal information for as long as necessary to provide the services you requested or as required by law. Sales and support inquiry records are typically retained for 7 years for business and tax-record purposes.
6. Data Security
Nexplant maintains reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction. No method of transmission over the internet is 100% secure, however, and we cannot guarantee absolute security.
7. Children’s Privacy
Nexplant’s website is intended for dental professionals. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Material changes will be flagged on this page or by direct notice where appropriate.
9. Contact Us
For questions about this policy or to exercise your privacy rights:
- Email: privacy@nexplant.com
- Phone: 855-500-3466
- Mail: Nexplant Privacy Office, c/o Ossi Corp